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Thursday, 16 January 2025

New scam targets unsuspecting Qantas customers


There is a new scam that targets unsuspecting Qantas flyers.

If you receive an email with an image like the one above from a formresponse.com email then you are advised to immediately delete it and block the address.

Whatever you do make sure you do not click on the link, which will contain malware designed to redirect you to a URL aimed at stealing your information.

My wife received an authentic-looking email this morning, saying that: "Qantas has sent you a Gift Coupon. Use it today or whenever you like, it never expires!

"From: Qantas Gift Coupon. Value: 99.5 AUD.

"This gift coupon can be redeemed only once. Please do not share the link with others. Choose your preferred method for redeeming the coupon."

The dodgy email address was one clue; as was the fact that no name or frequent flyer number was used. The way the dollar sum was written also does not look like it was written by an Australian.

This gift coupon can be redeemed only once. Please do not share the link with others Choose your preferred method for redeeming the coupon.

Newsletter TravelWeekly.com.au reports that Qantas has warned against similar scams. 

“From time to time we are made aware of email scams and social media posts that claim to be authentic Qantas communications," the airline says on its website.
 
" These may ask customers to visit an external site and download a file or confirm customer details.

“We will never ask customers to click a link to download a file about bookings from a website, including our own. We send important documents that relate to your booking as Adobe Acrobat (PDF) files that you can download directly.”

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