Air Canada wants to slug passengers extra for hand baggage

 

Air Canada. The airline that takes a week to get a suitcase they lost back to you. And doesn't give a damn about it. 

Air Canada. The airline that sends your missing bag to Windsor, Ontario. Because your name is Winsor. 

Yes, that Air Canada. 

Now they want to charge you for hand baggage. Following, you guessed it, in the footsteps of no-service US carriers. 

Air Canada, which already had a "no frills" approach to customer service, is now planning to gouge travellers who want to travel with an overnight bag, or even a larger laptop. 

From January 2025, passengers travelling on Air Canada’s economy basic fare (yep, they mean basic) within Canada, the US, Mexico, Central America and the Caribbean will be restricted to a single small personal item such as a purse or belt bag, satchel or laptop bag (if the laptop is small). 

The Air Canada website stated this week that larger items such as backpacks, duffel bags and cabin bags - which until now had been included in each economy basic fare – will be charged at $35 in local dollars for the first item and $50 for each additional bag. 

Passengers will have their ticket and carry-on baggage allowance verified at the departure gate - which sounds highly likely to cause delays and prompt arguments - and anybody trying to sneak an extra bag on board will be hit up for $65 at the gate.

Air Canada does say that mobility aids, medical devices and child strollers remain exempt. For now. 

Air Canada boasts it has "an ongoing commitment to excellence". I think they are kidding themselves.