Vietjet, a rising star in the airline business, has emerged as a dual winner at the 2024 World Travel Awards.
Vietjet was named Asia's Leading Airline for Customer Experience and Asia's Leading Airline Rewards Program.
The World Travel Awards (WTA) have been recognising and celebrating excellence across all sectors of the travel, tourism, and hospitality industries for over three decades.
The annual awards are determined by votes from qualified experts in these fields, as well as consumer travel buyers around the world, recognising businesses with the most outstanding product offerings.
Graham Cooke, founder of World Travel Awards, said: “We commend Vietjet for its relentless efforts and are delighted to honour the airline once again this year.
"With its expansive flight network across the Asia-Pacific region, Vietjet has introduced unique innovative offerings, such as the SkyCare insurance, the Vietjet SkyJoy loyalty program, and highly competitive fare promotions.
"These initiatives have enabled the airline to consistently meet, and even surpass, passenger expectations.”
Do Xuan Quang, Vietjet vice president, said: “As Vietjet recently celebrated the milestone of serving 200 million passengers, we are thrilled to once again receive recognition from the World Travel Awards.
"Above all, our deepest gratitude goes to our passengers for choosing to fly with us. Looking ahead, Vietjet will continue expanding our global flight network, introducing exciting promotions, and enhancing our services. We are committed to making every journey with Vietjet both inspiring and enjoyable as we fly our passengers to captivating destinations."
The airline has recently introduced new services, such as flight information notifications via Zalo (a messaging app in Vietnam) and WhatsApp, providing flight updates for passengers.
In Australia, Vietjet has rapidly expanded with a total of seven routes after only entering the market in April, 2023.
It currently has five routes connecting Ho Chi Ming City to Australia via Adelaide, Brisbane, Melbourne, Perth, and Sydney. It also connects to Hanoi via Sydney and Melbourne.
For more info see www.vietjetair.com
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