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Friday 12 July 2024

Airlines still letting down their passengers with late and cancelled flights



Planning on catching a flight? 

Good luck with it being on time.

I've had six domestic flights so far this month, and two were on time. Three were late - with a variety of excuses - and one was cancelled. With the scantest of apologies offered.

And while Australians are still getting poor service from their domestic carriers, the same is true of Europe.

Flight data issued by Cirium, aviation analytics specialists, showed a big jump in flight cancellations across Europe, which released its monthly "on time" performance report for June.

A total of 8,145 flights were cancelled within Europe in June, which was up from 5,584 in May.

Cirium flight data defines an on-time flight as one which arrives within 15 minutes of its scheduled time.

So European travellers are also getting sub-standard service.

Icelandair was Europe’s most punctual airline last month, with 84.08% of flights arriving on time, followed by Iberia Express with 82.5% of all flights arriving on-time.

Sister brand Iberia was third at 77.69% with SAS and Finnair rounding out the top five.

Globally, Saudia was named the most punctual airline in June, at 88.22% of all flights arriving on time.

Aeromexico was in second place, with LATAM Airlines in third place.

The Asia-Pacific region recorded a 16% decrease in the number of cancelled flights in June (26,951) compared to May (31,912). But it is still pretty poor.

And particularly aggravating in Australia, where getting to many domestic destinations requires a transfer to a second flight. To get from Hobart to Adelaide, for instance, you usually need to transit in Melbourne. Which can be a real pain if your first leg is cancelled. 

Image:Federico Vilas, Scop.io 

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